Carousell Protection


Receive online payments instantly

Carousell Protection, our in-app payment feature, makes online payments painless. Receive money in your Carousell Wallet via credit card, debit card or DBS PayLah!, and cash out instantly to your bank account. As soon as both buyer and seller are satisfied with the transaction, Carousell releases the payment.

Carousell Protection is 100% FREE for sellers, with no extra charges. And you’ll get your cash within 24 hours. A fuss-free solution for online sellers looking for a trusted e-commerce payment method.

Sell more with Carousell Protection

Follow the steps below and you are all set for better protection!

Step-by-Step Guide Benefits Free
Extra protection at no extra cost
No late payments or buyers backing out
Save Time
Cut the chats to get to the payment
Our smart fields accelerate your options
Step-by-Step Guide Benefits Enable Carousell Protection on your existing or new listings Once a buyer taps on the “Order Completed” button, you get the payment in your Wallet Chat with your buyer to confirm the order details Mail out your order or meet-up with your buyer
Sell more in seconds

Why use Carousell Protection?

  • Carousell Protection helps sellers to close deals more quickly
  • A non-Carousell Protection transaction takes 4 days on average to be confirmed
  • A Carousell Protection sale is usually completed in just 1.5 days
  • Carousell Protection instantly commits the buyer to pay online – so there’s no time wasted in having to chase payments, or even the need to share your payment details

Find out more

Check out the Carousell Protection FAQ to learn more about our online in-app payment.